Contact

Your question may have already been answered below. Neat!

Is there somewhere that I can see the full history of Barrister and Mann fragrances and soap bases?

Absolutely! You can find a (mostly) complete compendium at The Daily Lather, which includes ingredient lists, fragrance release dates and notes, and other helpful information.

Do you offer a military/student/first responder discount?

We sure do! You just need to verify your ID via our Exclusive Discounts page. If you're a veteran and no longer have an active military ID, send us an email!

Please note that loyalty discounts and military/first responder/student discounts can no longer be applied to items sold in a bundle. This is, unfortunately, beyond our control.

What are the details and restrictions on your discount codes?

From time to time we make various discount codes available and, in general, those codes will not apply to products that are already discounted (like items that are discounted automatically as part of a bundle) and sample products. As well, please note that the free shipping threshold is calculated based on the total value of your cart after the discount is applied, so the use of a discount code may cause your order to no longer qualify for free shipping once you apply it.

Please note that loyalty discounts and military/first responder/student discounts can no longer be applied to items sold in a bundle. This is, unfortunately, beyond our control.

My package has not arrived and the tracking hasn't moved. What should I do?

Give it two days after you first notice that it's missing. Sometimes, the USPS delays packages for strange reasons and there isn't really anything we can do to prevent that. If it doesn't show up within that time, try contacting the USPS's Customer Service Department.

I've heard that Lavanille can turn some shaving brushes brown. Is that true?

It is. The vanillin that we use in the fragrance reacts with oxygen and discolors the soap, which can pass the coloration on to animal hair. While the color will come out with a few uses of other, non-pigmented soaps, and can be removed with vinegar/water bath (3 parts warm water to 1 part vinegar), we recommend using either an inexpensive brush or a synthetic brush (which is the better option) with Lavanille to prevent discoloration.

That said, please note that any discoloration is purely cosmetic and will not affect the function of your brush in any way.

What is the status of my order?

We have an app for that! Check out our handy Order Tracker.

I don't like the scent of the soap I bought from you or one of your vendors. Can I return/exchange it?

You can exchange a soap or aftershave if it's still sealed, but anything on which the seal has been broken is not eligible for sanitary reasons. In that case, send us an email and we'll make it right one way or the other.

Do you ship to my country?

We only ship within the United States, but please see our Retailers page for information about where our products can be purchased internationally.

I have/am opening a wet shaving store/website and want to stock your product. How do I go about it?

Just send us an email and introduce yourself, tell us a little bit about your company, etc. We'll get back to your shortly.

If I place an order now and want to order something else later, will you hold it for me?

No, sorry. We've discontinued the practice because it became very difficult to keep track of everything, which dramatically increases our risk of making a mistake. Relatedly, if you place two orders in succession, we can no longer merge them into one package.

Do you sell soap samples?

Not directly, but Maggard Razors offers samples of most of our products.

Can I buy your products from anyone else?

Check out our list of retailers here.

Do you have any vendors in Europe?

We do! You can find our products at Slickboys UK

Do you make any soaps that use only essential oils?

Our Cheshire soap is made using only essential oils.

Do you make vegan soap?

Our Castile bath soap and Cootie Killer! liquid soap are completely vegan, while our other bath soaps are vegetarian (non-vegan only due to the presence of goat milk). We do not currently have plans to release vegan shaving soap.

I run a review blog. Will you send me some soap to review?

If you're outside the US, no, sorry. The shipping costs pile up pretty quickly. If you're in the US, send us an email and we'll talk!

What's your best-selling soap?

That would be Seville. Classic barbershop. Try it. You'll probably like it.

Do you make custom soaps?

No, sorry.

Can I melt your soap and put it in a different container?

We DO NOT recommend melting our soap; you'll likely scorch the tallow and probably destroy the fragrance. Instead, because the soap is soft, try scraping it out of the jar with a spoon or spatula.

I love baseball and will be visiting Cooperstown soon. Do you have a shop there?

No, we're an online-only business for now, but if you'd like to grab a beer or something, let us know!

Contact us